Q. I find it difficult to believe that all real world day to day problems will get resolved by love or compassion alone. How would you deal with this perspective?
Gurudev: I get your point. Think from your personal experience, what type of boss would you prefer, someone who always has a frown on their face, who puts pressure on you? It does not mean that as a leader, you should keep smiling in all situations. It only means that you should use anger sparingly. Sometimes, just a little expression of anger on your face gets a lot of work done much faster.
You should rather make people feel comfortable around you and inspire them by smiling with them and being with them; understanding their point of view, creating a sense of belongingness in them, rather than run the business operating on fear psychosis.